Returns & Exchanges

At Minus One, we stand by the quality of our garments and offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make your shopping experience seamless, ensuring you find the perfect fit for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.